De L'Europe Hotel - Amsterdam

Friendly and accommodating staff, excellent service, good food - the main building was under renovation but the new Dutch Master's wing is splendid.

Location

The breakfast that is supposed to be included is just teas and coffees. You have to pay extra for a cooked breakfast even if your room rate says breakfast is included. The radio in the room started playing on its own early in the morning for no reason, extremely loudly. When we called down for a porter to switch it off, it took him 10-minutes to stop it playing. This woke us up and we couldn't get back to sleep. The staff didn't seem to care about such a major inconvenience.

Friendly staff. Good location. Not far from the station and shops. Well appointed rooms (even had an ipad). Comfortable bed. bathroom had lots of towels and toiletries.

Bar was quite small - adjacent internal smoking area bigger than the bar itself. Restaurant quite antiseptic and expensive wines. Larger area by reception not very cosy either.

This hotel is fabulous, and comfortable, with a welcoming luxury. Friendly and helpful staff, and in the rooms every detail has been taken care of. Special lighting, ipad, large comfy bed, lots of towels and large bathroom in our superior room. Just loved staying there, and great location also. It has been rennovated to a high standard and would have no hesitation in recommending it to others.

Beautiful interior design. High quality fixtures and fittings. Very comfortable and welcoming.

Being told that we had complimentary breakfast when we arrived and then being asked to pay when we were given the bill.......obviously staff need more training on reception.....

I liked the view to channel from the room. It was wanderful stay. Also there is excellent gastronomic restourant

The hotel charged me 3! times blocking on my credit card total amount of 6000 euros. As of today (4 days after check out) problem is not settled

This hotel is in a very central location surrounded by beautiful canal views. The breakfast service was impecable and food selection was varied. Atuel our bar tender was amazing! Also, Wi-Fi was excellent throughout the hotel.

The ipad in every room and the sound system was a very nice touch! Excellent service and very friendly staff from door man to housekeeping.

could not find a 120 volt outlet in the bathroom for my USA electric razor.

i could not say enough about this hotel....was wonderful ,first class all the way...perfect location....the best of everything is in this hotel..its a must hotel to say in while in amsterdam,and i have been everywhere in the united states...this was the best in service,,perfect 10

very close to the downtown, alot of coffee shop around .. very nice staff ... the view of the hotel to the city are very nice too... very clean and comfortable.

Excellent location and very good staff. The hotel helped to make this a very special stay in Amsterdam. They booked a bike city tour for us which was one of the peak experiences in Amsterdam.

Hygienic and bath accessories

the location the high tea decor the breakfast spread was extraodinary

need more lights in the room a little dark